Why did my user fail the identification?

IDnow will keep you informed of the status of an ident by push messages through webhooks or you can call on the REST API. Additionally, email alerts can be sent to an email address of your choosing(e.g. your customer support team) for CANCELED, FRAUD_SUSPICION_PENDING and FRAUD_SUSPICION_CONFIRMED cases.

This will allow you to review the details and take appropriate action if necessary.

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