What is the eSign Wallet?

The Wallet function enables users to verify their identity without repeated video identifications. This additional feature can be activated upon request.

After an initial identification, the user will create a password for their wallet. For later identifications they will then enter their password to confirm their identity.

The wallet is valid for 24 months. User will then be forced to complete another video identification to renew their Wallet.

To delete a wallet, you will need to forward their request to us with the following information:

  • Their full name
  • Their date of birth
  • Their place of birth
  • Their address at time of the video identification
  • The email address used for the wallet
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